Claims Settlements

Accidents and Death are Life Risks we all face on a day to day basis

When it comes to claims settlements Expert Risk and Business Solutions provide thoroughness, analytical skills and effective communication with all parties involved from insurer, loss adjuster, clients and family. Our experience as a claims assessor helps us to assess, investigate and negotiate claims on your behalf. Evaluating damages, determining liability and negotiating claims settlements fairly is something that we pride ourselves on. We provide negotiated claims settlements on Property, Accident and Health claims for indviduals, property and business in excess of £1 million.

Assessment and Investigation

We provide:

• Thoroughly assessed insurance claims, analysing policy coverage, investigating damages, and determining liability
• Detailed investigations, gathering evidence and interviewing witnesses to establish claim validity
• Fully evaluated property damage, calculating repair costs and replacement values with precision

Negotiation and Settlement

We provide:

• Successfully negotiated settlements with claimants, attorneys, and other parties to achieve fair and efficient claim resolutions
• A high volume of claims management experience, consistently achieving settlement targets within established timeframes
• Reduced claim payouts through effective negotiation strategies and identification of fraudulent claims

Communication and Customer Service

We provide:

• Effective communication with claimants, providing clear explanations of claim procedures and decisions
• Detailed records of all claim-related communications and actions
• Excellent customer service, addressing claimant concerns and resolving disputes professionally

Technical Skills

We provide:

• Proficiency in using claims management software and other relevant technologies
• Experience in interpreting policy language and legal documentation
• A strong understanding of insurance regulations and industry best practices

Overall Skills and Qualities

We provide:

• Detail-oriented, analytical, and methodical handling of complex insurance claims
• Excellent problem-solving and decision-making skills
• The ability to work independently and as part of a team
• Strong communication and interpersonal skills